By downloading, installing, or using Sonder (the "App"), you agree to these Terms of Use. If you do not agree, please do not use the App. You must be at least 13 years old, or the minimum age of digital consent in your country if that is higher, to use the App.
The App is licensed, not sold, to you. Apple's Licensed Application End User License Agreement also applies to your use of the App as distributed through the App Store. Where that agreement and these terms conflict, these terms govern the translation service and the content rules, and Apple's agreement governs the licence to the software itself.
Sonder translates text, photographs, and speech, and provides brief contextual notes to help you understand what you are looking at. Results are produced by third-party artificial intelligence models. The App is a convenience tool. It is not a professional translation, medical, legal, financial, or safety service, and it is not a substitute for a qualified human being where accuracy matters.
You acknowledge and agree that:
You agree not to:
We may suspend or terminate access to the service if you breach these terms, if we are required to by law, or if your use places the service or other users at risk.
You keep all rights you hold in the photographs, text, and recordings you submit. You grant us and our service providers a limited, temporary licence to process that content for the sole purpose of producing the translation you requested. We do not take ownership of your content, and we do not use it to train models or for any other purpose. How that content is handled is described in our Privacy Policy, which forms part of these terms.
The App depends on third-party AI models and network infrastructure. We do not promise uninterrupted or error-free service. Translation quality may vary between languages, and a feature may become unavailable if a provider changes or withdraws its model. We may modify, suspend, or discontinue the App or any feature; if we discontinue a paid feature you have paid for, we will provide a reasonable remedy, such as a refund of the unused portion where required by law.
The App, its interface, its name and logo, and the software behind it are owned by the developer and protected by intellectual property law. These terms do not grant you any right to them beyond the limited licence described above. Translation output is provided for your personal use; you may use it freely in your own travel and communication, but you may not present it as a professionally certified translation.
The App is an independent product and is not affiliated with, endorsed by, or sponsored by any other translation or travel application.
To the maximum extent permitted by law, the App and the translation service are provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that translations will be accurate, complete, or suitable for any particular purpose.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profit, data, opportunity, or goodwill, arising from your use of or inability to use the App — including any loss caused by reliance on a translation that was incorrect. To the extent we are found liable, our total liability is limited to the greater of the amount you paid us in the twelve months before the claim, or the equivalent of one month of your subscription.
Nothing in these terms excludes any liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow certain limitations, so part of this section may not apply to you.
You may stop using the App at any time and delete it from your device. We may terminate these terms if you materially breach them. On termination, the licence granted to you ends, but the sections that by their nature should survive — content, disclaimers, limitation of liability, and governing law — will continue to apply.
These terms are governed by the laws of the People's Republic of China, without regard to its conflict of laws rules. This does not remove any protection you have under the mandatory consumer law of the country in which you reside. If you are a consumer resident in the EEA, the UK, or Switzerland, you may also bring proceedings in the courts of your country of residence.
You acknowledge that these terms are between you and the developer only, and not with Apple. Apple has no obligation to provide maintenance or support for the App. Apple is not responsible for any product claims, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, or any claim arising under consumer protection law. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
We may update these terms to reflect changes to the App or to the law. We will revise the date at the top of this page, and for material changes we will notify you in the App before they take effect. Continuing to use the App after a change means you accept the updated terms.
Questions about these terms: support@sonder.app.
下载、安装或使用 Sonder（以下称"本 App"）即视为你接受本用户协议。如不同意，请勿使用本 App。你 须年满 13 周岁，或达到你所在国家/地区规定的更高数字同意年龄，方可使用本 App。
本 App 系授权使用而非出售给你。通过 App Store 分发的本 App 同时适用 Apple 的 许可应用 最终用户许可协议。若两者存在冲突，就翻译服务与内容规则而言以本协议为准，就软件本身的许可而言 以 Apple 的协议为准。
Sonder 提供文字、照片和语音翻译，并给出简要的背景说明，帮助你理解所看到的内容。翻译结果由第三方 人工智能模型生成。本 App 是一款便利工具，不是专业翻译、医疗、法律、金融或安全 服务，在准确性至关重要的场合亦不能替代具备资质的专业人士。
你确认并同意：
你同意不得：
如你违反本协议、法律要求我们采取措施，或你的使用给本服务或其他用户带来风险，我们可暂停或终止 你对本服务的访问权限。
你提交的照片、文字和录音中归属于你的全部权利仍归你所有。你授予我们及我们的服务商一项有限的、 临时的许可，仅为生成你请求的译文这一目的处理上述内容。我们不会取得你内容的所有权，也不会将其 用于训练模型或任何其他用途。相关内容的具体处理方式见 隐私政策，该政策构成本协议的一部分。
本 App 依赖第三方 AI 模型与网络基础设施。我们不承诺服务不中断、不出错。不同语言的翻译质量可能 存在差异，若某服务商变更或撤回其模型，相关功能可能不可用。我们可以修改、暂停或停止本 App 或其 中的任何功能；若我们停止你已付费的某项功能，将提供合理补偿，在法律要求时包括按未使用部分退款。
本 App 及其界面、名称与标识，以及支撑其运行的软件，均归开发者所有并受知识产权法律保护。除上述 有限许可外，本协议不授予你任何相关权利。翻译结果供你个人使用：你可以在自己的旅行与沟通中自由 使用，但不得将其作为经专业认证的译文对外提供。
本 App 为独立产品，与任何其他翻译或旅行类应用均无隶属、认可或赞助关系。
在法律允许的最大范围内，本 App 及翻译服务按"现状"和"可用"状态提供，不附带任何明示或默示的保证， 包括对适销性、特定用途适用性、准确性及不侵权的默示保证。我们不保证翻译结果准确、完整或适用于 任何特定目的。
在法律允许的最大范围内，对于因你使用或无法使用本 App 而产生的任何间接、附带、特殊、后果性或 惩罚性损害，以及任何利润、数据、机会或商誉损失——包括因依赖错误译文而造成的损失——我们不承担 责任。在依法应承担责任的范围内，我们的赔偿责任总额以你主张前十二个月内向我们支付的金额与一个月 订阅费用两者中的较高者为上限。
本协议不排除依法不可排除的责任，包括因过失导致的人身伤亡责任以及欺诈责任。部分司法辖区不允许 某些限制，因此本条的部分内容可能不适用于你。
你可以随时停止使用本 App 并将其从设备中删除。如你实质性违反本协议，我们可终止本协议。终止后， 授予你的许可即告结束，但依其性质应继续有效的条款——内容、免责声明、责任限制与准据法——将继续 适用。
本协议适用中华人民共和国法律，不适用其法律冲突规则。本约定不影响你依居住国强制性消费者保护法律 所享有的任何保护。若你为欧洲经济区、英国或瑞士的消费者，你亦可在居住国法院提起诉讼。
你确认本协议仅存在于你与开发者之间，与 Apple 无关。Apple 无义务为本 App 提供维护或支持，且不对 任何产品责任索赔、本 App 不符合法律或监管要求的索赔，或依消费者保护法律提出的索赔负责。Apple 及其子公司为本协议的第三方受益人，有权向你主张本协议。
我们可能因本 App 或法律的变化而更新本协议，并会修订本页顶部的日期。对于重大变更，我们会在生效前 于 App 内通知你。变更后你继续使用本 App，即视为接受更新后的协议。
有关本协议的问题请联系：support@sonder.app。